When your shipment service just can’t wait, this product will give you priority for the reception, transportation and delivery of your shipment, with a guaranteed reserved space on any flight.

Details:

• Delivery within a maximum of 24 hours
• Maximum priority for its transportation
• On connection flights, restrictions apply for transit times
• AWB fee $50 MXN
• Minimum charge of $250 MXN

Examples of products that can be transported using this service:

• Messaging and courier
•  New electronics such as smartphones or tablets (only new items with their corresponding warranty seal)

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

This service will be of great help in case you need to send an urgent document or a parcel of a maximum of 4.4 lbs. (2 kg), with flight priority.

Details:

• Delivery in less than 24 hours
• Priority handling in our warehouses
• On connection flights, restrictions apply for transit times

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

If you need a service that is not quite urgent and doesn’t require any special handling, General Cargo offers you the following at the best price:

Details:

• Delivery in no more than 48 hours
• Loads subject to space availability
• On connection flights, restrictions apply for transit times
• AWB fee $50 MXN
• Minimum charge of $250 MXN

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

This service is for you if your shipments need a short-term transportation or require special handling of any kind.

Details:

• Delivery in no more than 36 hours.
• Priority for the next flight available.
• On connection flights, restrictions apply for transit times.
• AWB fee $50 MXN
• Minimum charge of $250 MXN

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

Learn which items cannot be transported in any of these Cargo and Courier services:

• Solvents and corrosive materials
• Shipments with infectious waste of any kind
• Cosmetics, perfumes, make-up and toiletries
• Vehicles and motorcycles
• Money (cash or documents), debt/investment securities, precious metals and jewelry
• Dry ice (UN 1845) (it can be substituted by gel ice which is not restricted)
• Wooden pallets

*The Volaris Cargo service with which we transport human remains with dignity to help you through these tough times.

Details:

• Maximum priority for its transportation
• On connection flights, restrictions apply for transit times
• AWB fee $50 MXN

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

Requirements to transport human remains

Non-cremated human remains

• A medical certificate stating that the deceased did not pass away due to a contagious disease.
• Death certificate (original and 2 copies)
• Document proving the embalmment process; it must bear the seal of the funeral home and the signature of the physician (original and 2 copies).
• For more information, please send an email to operaciones.carga@volaris.com

Exhumed human remains

• Remains must be over 6 years old in order to perform the exhumation
• Exhumation Authorization with the seal of the funeral home and the signature of the issuing physician (original and 2 copies)
• Sanitary Transfer Permit (original and 2 copies)
• For states in which the appropriate authority does not issue any of these documents (e.g. Nuevo Leon, Transfer Health Certificate), documentation to this effect should be included with appropriate stamps and signatures
• When human remains have been subjected to preliminary investigation, attach the Delivery of Remains authorization issued by the Public Prosecutor in the place of origin (Domestic cargo only)

Cremated human remains

• Strong outer packaging made of cardboard or wood should protect the urn, and the following documents are necessary:
• Death certificate (original and 2 copies)
•  Sanitary permit to transport (original and 2 copies)
• For states in which the appropriate authority does not issue any of these documents (e.g. Nuevo Leon, Transfer Health Certificate), documentation to this effect should be included with the appropriate stamps and signatures
• When human remains have been subjected to preliminary investigation, attach the Delivery of Remains authorization issued by the Public Prosecutor in the place of origin (Domestic cargo only)

A service dedicated to the transportation of pets and animals.

Details:

• Priority for the next flight available
• On connection flights, restrictions apply for transit times
• AWB fee $50 MXN

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

Restrictions and requirements to transport live animals

• This service is only available on direct flights from airport to airport.
• We can handle almost any kind of live animal, except infected ones.
• The customer must bring vaccine and worming records, as well as a health certificate along with a copy of the license of the veterinarian who issued the certificate.
• Each animal must travel in its own container, except for compatible pets of similar size.
• Dogs and cats must be at least 8 weeks old and must be weaned before traveling.
• The bottom of the container cannot be perforated, and it cannot have wheels or padlocks.
• Deceased, violent, sick, or pregnant pets are not allowed.
• Each pet container can only carry one animal, except for puppies between 8 and 24 weeks old. In such cases, two animals are allowed to be in a single container as long as they can move freely.
• Dogs and cats are not allowed in the same container.
• Containers must be right for the animal according to the requirements of the IATA Live Animals Regulation; they must comply with the minimum standards of size, resistance, sanity and ventilation, be escape-proof, scratch-proof and with secure handles; they must have absorbent material inside and be properly closer allowing the animal to have enough space to move around, sit, stand up, breath and rest comfortably.

Due to your own pet’s safety, if it belongs to a brachiocephalic breed, dogs or cats with an excessively short and flat snout with a proportionally wide head, it won’t be able to travel with us.

Recommendations for the transportation of live animals

• Let your pet get used to the container in which it will travel allowing it to spend time inside it a few days before your departure.
• Give it food and water 4 hours before the flight.
• If you’re transporting a puppy or kitten, give it some honey or syrup to keep its glucose levels up.
• Make sure your pet has an ID tag with address, telephone number, feeding instructions, general information (name, age and sex), whether it’s taking any medication, and if so, which kind.

This product is for the transportation of items whose conservation relies on an adequate handling and fast transit times.

Details

• Delivery in less than 24 hours
• Priority handling in our warehouses
• On connection flights, restrictions apply for transit times
• AWB fee $50 MXN
• Minimum charge of $250 MXN

Examples of products that can be transported using this service:

• Fruits and vegetables
• Fish, seafood and other sea products
• Natural flowers and plants

To find out the cost of this service, please request a quotation by writing to comercial.carga@volaris.com

Special requirements for the PER service:

In the case of wet parcels (seafood, salted skins, meats, etc.), the package must not allow the emission of any odor, nor the spillage of liquids.

Items that cannot be transported with this service:

• Live or dead infected animals; ivory items; fertile eggs.
• Cargo that requires a frozen cold chain.
• Endangered species of flora and fauna that don't have a governmental permit for transportation.

Perishable cargo that can be visibly damaged by changes in temperature, pressure, humidity, or any ordinary exposure by the length of transportation time. Furthermore, cargo with inappropriate packaging or transit times will not be accepted for transportation.