TripAssistance is the perfect complement to your trip because it offers the support of AXA Assistance, giving you the advice you need anywhere in the world 24 hours a day.
International Medical Assistance
Eligible when making direct payment: You will have access to the international medical network provided by AXA Assistance so you don't have to pay emergency medical expenses while abroad – just call our help center.
24 x 24 Coverage
With TripAssistance, you'll be covered starting 24 hours before your flight leaves until 24 hours after your flight arrives as well as during the entire period you are away if it's a round trip.
Cancellation and/or interruption insurance due to death or accident.
Assistance for loss or delay
Assistance for baggage loss, delay or theft (total).
Roadside Assistance
Roadside assistance starting from 24 hours before your flight leaves until 24 hours after your flight arrives.
a) Concierge Service:
· If requested, includes information before you travel on vaccinations and visas for the foreign countries you will be visiting.
· Travel agency service to plan your national and international trips
· Assistance with gift purchase and delivery
· Executive transport or taxi service
· Specialized reservation service for events and restaurants
b) Medical referrals. Access to the national and international medical network provided by AXA Assistance is just a phone-call away.
c) Nutritional and psychological assistance by telephone. AXA Assistance has a call-center if you need to consult a dietician or psychologist.
Acquire this service while purchasing your flight at www.volaris.com, or at any time after your purchase in My Trips, the Volaris App or by calling our Call Center.
Important: This service is subject to certain Terms and Conditions.
Consider
The fee for this service is listed under Additional Services Fees.